Telephone Answering Service

Are you  looking for a full time quality  telephone answering service?

We can answer calls that might otherwise be missed. Would you like to improve your availability and customer satisfaction with longer opening hours? Contact us for a quote! Our call centre provides 24 Hour Cover – 365 days a year.

All Inbound & outbound calls are dealt with in your company’s name. Every call is answered as if it was yours – warm, polite & professional. You can divert your calls from office/mobile phones direct to our lines via our specialist software. Check our main  telephone answering services list.

By outsourcing to us our quality call answering service will help you save time and money and will benefit your business in the long run.

Examples of  telephone answering cover we provide are:

  1. 24 Hour Cover – 365 days a year.
  2. Office Hours Cover – We answer your calls & take messages from 9.00 to 17.00.
  3. Lunchtime Cover Only – 13.00 or 14.00, or anytime that suits you.
  4. After Hours Emergency Support – 17.00 to 9.00am, in addition to weekend support
  5. Short Term Cover - Holidays/Sickness Cover
  6. Call Overflow - Assisting you with a high volume of calls
  7. Outbound Campaigns – Performing market research, requesting feedback, etc

You can also use any combination of the above methods depending on your needs. Get a quote for any of our services.

Contact us on +353 21 4824300 or +353 1 2477814 or +44 2033686822 We can tailor our services to suit your requirements.

Alison McDonnell, Director of R.F Property Management:
“We have nothing but praise for the excellent service offered by Call Management. Consistently professional and well organised, they provide a totally reliable after-hours service to our company. We are fully confident that anyone who contacts our office outside business hours will receive a courteous, friendly and efficient response from Call Management. We would recommend them without hesitation.”

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